Privacy Policy
Effective Date: January 20, 2026
Introduction
This Privacy Policy explains how Synergy BDS Ltd (“we,” “us,” or “our”) collects, uses, and protects your personal data when you visit our website http://www.synergybds.com. We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
Data Controller
Synergy BDS Ltd. is the data controller responsible for your personal data.
Registered Address: Cloontra East, Sixmilebridge, Co. Clare, IRE
Email: hello@synergybds.com
Legal Basis for Processing
We process your personal data on the following legal bases under Article 6 of the GDPR:
- Consent: When you provide explicit consent (e.g., subscribing to communications)
- Legitimate Interests: For website analytics and improving our services
- Legal Obligation: When required to comply with Irish or EU law
- Contract: When necessary to fulfill our obligations to you
Information We Collect
Automatically Collected Information:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- Device information
Voluntarily Provided Information:
- Name
- Email address
- Phone number
- Company name (if applicable)
- Message content from contact forms
How We Use Your Personal Data
We use your personal data for the following purposes:
- To respond to your inquiries and provide customer service
- To improve our website functionality and user experience
- To analyze website traffic and usage patterns
- To send marketing communications (with your consent)
- To comply with legal and regulatory obligations
Cookies and Tracking Technologies
Our website uses cookies in accordance with the ePrivacy Directive and Irish law. We distinguish between:
Essential Cookies: Necessary for website operation (no consent required)
Non-Essential Cookies: Analytics and marketing cookies (require consent)
When you first visit our website, you will see a cookie banner allowing you to accept or reject non-essential cookies. You can change your cookie preferences at any time through your browser settings or our cookie preference center.
For more information, please see our Cookie Policy.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:
- Contact form submissions: 3 years from last contact
- Website analytics data: 26 months
- Marketing consent records: Until consent is withdrawn plus 3 years
Your Rights Under GDPR
You have the following rights regarding your personal data:
Right of Access: Request a copy of the personal data we hold about you
Right to Rectification: Request correction of inaccurate or incomplete data
Right to Erasure: Request deletion of your personal data (“right to be forgotten”)
Right to Restriction: Request limitation of processing in certain circumstances
Right to Data Portability: Receive your data in a structured, machine-readable format
Right to Object: Object to processing based on legitimate interests or for direct marketing
Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
Right to Lodge a Complaint: File a complaint with the Data Protection Commission (Ireland’s supervisory authority)
To exercise any of these rights, please contact us using the details provided below.
Data Sharing and Transfers
We do not sell your personal data to third parties. We may share your data with:
Service Providers: Web hosting, email services, and analytics providers who process data on our behalf under strict data processing agreements
Legal Requirements: When required by Irish or EU law, or to protect our legal rights
International Transfers: If we transfer data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction, including:
- SSL/TLS encryption for data transmission
- Secure servers and regular security assessments
- Access controls and authentication procedures
- Regular staff training on data protection
However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal data.
Children’s Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting a notice on our website or, where appropriate, by email. The updated policy will indicate the revision date at the top.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:
Email: hello@synergybds.com
Post: Synergy BDS Ltd., Cloontra East, Sixmilebridge, Co. Clare
Supervisory Authority
You have the right to lodge a complaint with the Data Protection Commission if you believe we have not handled your personal data in accordance with the law:
Data Protection Commission
9 Pembroke Row
Dublin 2, D02 X963
Ireland
Phone: +353 1 765 0100 or 1 800 437 737
Email: info@dataprotection.ie
Website: http://www.dataprotection.ie